About us

About Us

Welcome to the "About Us" page of L'AMuLETo Atelier. I'm Telma, founder of this online haberdashery shop based in Lisbon, Portugal, dedicated to crochet, handmade items, and the well-being that comes from conscious creation. On this "About Us" page, I share the story, values, and mission that guide our atelier every day.

L'AMuLETo Atelier is an independent, individually managed business created from a love of yarn and the power of crochet to transform ordinary days into moments of calm, focus, and inspiration. Each product available in the shop is carefully selected and prepared, focusing on quality, transparency, and trust.

What we offer at L'AMuLETo Atelier:

In our online store we offer:

• Premium yarns and materials for crochet and handicrafts.
• Original digital patterns in Portuguese, Spanish, and English, created by the founder herself.
• Complete creative kits composed of carefully selected materials.
• Vouchers and packages for personalized crochet classes in Lisbon

How we work:

Physical products are shipped from Portugal, in accordance with the conditions described in the Shipping Policy. Digital products (patterns and vouchers) are delivered electronically after payment confirmation.

The crochet classes are a service provided directly by the founder, by appointment, with all conditions clearly described on the website.

Service and transparency:

L'AMuLETo Atelier operates exclusively online and provides customer service via email and contact forms on weekdays. All information regarding shipping, returns, refunds, and purchase conditions is clearly and transparently available on the website's dedicated pages.

Currently, L'AMuLETo Atelier sells and ships products to selected countries within the European Union, as indicated during the purchase process and in the website's policies.

Our mission:

We believe that creating with our hands is more than just producing—it's about caring, expressing, and rediscovering balance. Each yarn, each print, and each kit is designed to provide moments of conscious creation and well-being.

With love,
Telma
Founder of L'AMuLETo Atelier